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Troubleshooting
Learn more about how to resolve issues
I can't verify my email account!
If you're having issues receiving or using a verification email, read the info below to help resolve common causes of this. This should help solve this for you but you can always get in touch if not: Some basics The email verification link will only work on the same device you have the Upside App installed on. The verification email contains a 'token' which is only valid for a short period of time (3 minutes), so you need to request, re
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