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• I can't reauthorise my bank account!

  Try the steps below before reattempting to reauthorise your bank account. These should solve this for you but you can always get in touch if not: Make sure you are running the latest version of your iPhone's operating system (iOS). Make sure your Mobile Banking App is up to date. Make sure there are no updates pending for the Upside App in the Apple App Store. Before you try reauthorising, [hard close](https://support.apple.com/en-Some readers

• I can't verify my email account!

  If you're having issues receiving or using a verification email, read the info below to help resolve common causes of this. This should help solve this for you but you can always get in touch if not: Some basics The email verification link will only work on the same device you have the Upside App installed on. The verification email contains a 'token' which is only valid for a short period of time (3 minutes), so you need to request, reFew readers